From 8b3fe645e1fe97f0dd0bb5e0a710b6fd88ae3eab Mon Sep 17 00:00:00 2001 From: Waciuma Wanjohi Date: Wed, 25 Mar 2020 01:36:05 -0700 Subject: [PATCH] Create section for students needing help --- HELP.md | 9 +++++++++ README.md | 4 ++-- 2 files changed, 11 insertions(+), 2 deletions(-) create mode 100644 HELP.md diff --git a/HELP.md b/HELP.md new file mode 100644 index 0000000..ddf09a8 --- /dev/null +++ b/HELP.md @@ -0,0 +1,9 @@ +# Getting help +## Check the FAQ! +Please check our [Frequently Asked Questions](https://github.com/ossu/computer-science/blob/master/FAQ.md) to see if your question has been addressed. +## Ask in the chat room +OSSU uses Gitter for conversations. [Gitter](https://gitter.im/open-source-society/computer-science) is an online chat service, similar to Discord or IRC where you can chat with other students and get help. [![Join the chat at https://gitter.im/open-source-society/computer-science](https://badges.gitter.im/Join%20Chat.svg)](https://gitter.im/open-source-society/computer-science?utm_campaign=pr-badge&utm_content=badge&utm_medium=badge&utm_source=badge) +### Specific problems +If you need help successfully completing the content of a course or are having general technical difficulties, first reach out to the resources provided by the course (e.g. the course forum on Coursera, edX, etc). If you need additional help after that, make a post on gitter. **In your post, mention what steps you have already taken to try and solve the problem**. +### General problems +If you have general problems with the program not specific to any course, such as preferring textbook-style learning over MOOCs, gitter is a good place to reach out to people who may have great suggestions. diff --git a/README.md b/README.md index 4c4a602..3322997 100644 --- a/README.md +++ b/README.md @@ -80,9 +80,9 @@ just remember that you can't purchase success! **Content policy**. If you plan on showing off some of your coursework publicly, you must share only files that you are allowed to. *Do NOT disrespect the code of conduct* that you signed in the beginning of each course! -**How to contribute**. Please see [CONTRIBUTING](CONTRIBUTING.md). +**[How to contribute](CONTRIBUTING.md)** -**Getting help**. Please check our [Frequently Asked Questions](FAQ.md), and if you cannot find the answer, file an issue or talk to our [friendly community](#community)! In particular, join in the conversation on our [Gitter](https://gitter.im/open-source-society/computer-science) (which is an online chat service, similar to Discord or IRC) where you can chat with other students and get help. [![Join the chat at https://gitter.im/open-source-society/computer-science](https://badges.gitter.im/Join%20Chat.svg)](https://gitter.im/open-source-society/computer-science?utm_campaign=pr-badge&utm_content=badge&utm_medium=badge&utm_source=badge) +**[Getting help](HELP.md)** (Details about our FAQ and chatroom) # Curriculum